Referrals

We welcome GP and specialist referrals. Please refer to our Procedures section for the full list of procedures we provide.

All referrals are clinically triaged by our team to ensure patients are prioritised based on urgency and clinical need, with safe booking and timely access.

How to Send a Referral

If you are an eligible private patient or self-funding patient You can send referrals via:

• Email
• Fax
• Secure messaging (HealthLink)
• For eligible private patients and self-funding patients only, you can use Phone (urgent referrals): Please contact our rooms directly. Our team will assist in arranging the earliest appropriate appointment where required.

What to Include in Your Referral

To ensure safe triage and efficient booking, please include:

1) Patient Details

• Full name, DOB, address
• Best contact number(s)
• Medicare number (and DVA/private health details if applicable)
• Interpreter requirements (if needed)
• Next of kin / carer details (if relevant)

2) Clinical Information

• Presenting complaint and provisional diagnosis
• Symptom duration and progression
• Relevant examination findings
• Key past medical and surgical history
• Relevant imaging performed (attach reports)

3) Urgency / Priority

Include any red flags (e.g., fever/sepsis features, obstructive symptoms, GI bleeding, weight loss, worsening pain, inability to tolerate oral intake).

4) Investigations (attach where available)

Commonly helpful results include:

• Bloods: FBC, UEC, LFT, CRP (plus iron studies if anaemia)
• Imaging: ultrasound/CT/MRI reports as applicable
• Prior specialist letters or operative notes (if available)

5) Medications & Allergies

• Current medications (especially anticoagulants/antiplatelets, diabetes medications, immunosuppressants)
• Drug allergies and reaction type

Urgent Referrals

If your condition worsens or you have urgent symptoms, please seek immediate medical care through your GP, attend the nearest Emergency Department, or call 000.

For urgent clinical concerns, please phone our rooms. Our team will triage your call promptly and assist with urgent arrangements where appropriate.